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mudwraps to manicures
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FAQ'S

How should I prepare for my visit?
Please arrive for your treatment at least 10-15 minutes early so that you can check in, enjoy a cup of tea, and relax before your treatment. Please don't wear perfume, heavy aftershave, or strongly scented lotions that might interfere with the treatment.
How can I minimize risks with any medical spa procedures?
Only you can decide what level of risk is acceptable; all medical spa procedures come with risks. To help minimize the risks associated with micro needling and skin resurfacing, avoid or postpone treatment if you have any of the following: a history of severe allergies marked by anaphylactic shock, an allergy to lidocaine, inflamed or infected skin, a bleeding disorder, an active case of cysts, pimples, rashes or hives, tendency to excessive scarring, such as keloids.
What should I wear?
Please wear comfortable clothing. If your treatment is:
Pedicure: Please wear loose pants that can be rolled up to the knee and open toe shoes, such a flip flops or sandals.
Massage: Loose comfortable clothing, that you won't mind being soiled by natural, organic massage oils.
Airbrush Tan: Loose fitting clothing that won't be tight on the body to avoid streak lines and inexpensive clothing that you won't mind being soiled by our natural tanning enhancer.
We also offer spa gowns and robes to change into if you are having multiple services or facial treatments to maximize comfort and relaxation.
Is there such a thing as 'Spa Etiquette'?
Yes. To ensure that you and those around you receive the full benefits of our spa, please keep in mind the following etiquette tips: Arrive early- Get the most out of your Spa experience. Arriving late will cheat you of precious minutes of your treatment. Remember that your treatment will end on time so the next client isn't delayed, regardless of how late you start.

Respect other guests- Our Spa environment is one of tranquility and relaxation, so please respect the right to privacy and quiet of other guests, please turn off your cell phones and please refrain from loud voices..sshhhhhh

Cancellation Policy - Your treatment time is reserved just for you and in order for us to provide all our clients with the highest-quality service, Mudwraps to Manicures Day spa asks that you provide a minimum of 24 hour notice if you are unable to keep your appointment. Failure to do so will result in a 50% late cancellation charge. Thank you for your understanding.
Should I visit the spa if I'm pregnant?
Yes, by all means. Our therapists are fully trained to provide special treatments and services safely during pregnancy. We can advise you on treatments to avoid using deep pressure and involving heat.
What do I need to bring?
Just bring yourself and a form of payment. We accept, cash, debit, VISA and Mastercard. If your treatment is a gift certificate please make sure to bring it with you.
Can I wear make-up?
You're welcome to wear make-up, but it will be removed before certain treatments, such as facials and facial waxing. The Spa carries Youngblood mineral make-up that is safe to use after treatments and a complimentary make-up touch up is provided after every service.
Do I have to disrobe entirely for my Spa treatment?
Undergarments are not necessary. However, if you prefer, disposable underwear can be provided. Please keep in mind, therapists are trained to drape towels or sheets discreetly over any areas of your body not involved in the treatment and to protect your privacy at all times.
Is there someone to help me decide what treatments are best for me?
A Guest Services Coordinator can help you plan a program to suit your needs and interests. Please make appointments in advance of your visit to ensure availability.
Should I alert someone if I have any physical ailments, disabilities or allergies?
Absolutely! In particular, if you have high blood pressure, suffer from allergies, or are pregnant, inform a Guest Services Coordinator when booking your appointments. Our spa is also fully wheelchair accessible. Please let our Guest Services Coordinator know in advance if you will need any other considerations.
Can I ask the therapist to adjust certain things to increase my comfort?
Definitely, it's your time, and you should enjoy the experience. Ask to adjust the room temperature, for example, or the amount of pressure applied during your massage. We want you to have the best service possible and we are here to make sure you do.
Is it appropriate to tip my service provider?
You may opt to leave gratuities for your service providers for a job well done. The recommended range is between 15% and 20% of the price of the service provided, but the amount is left up to your discretion. Gratuities can be paid in cash, credit card or with your gift card.
Can I bring my child/children while I am having my treatment?
We love children but in order for you to get the most out of your spa experience and to respect the relaxing atmosphere for other spa guests, we ask that you not bring children under 10 with you to your spa appointment. Children over 10 are welcome to receive select spa services as long as they are accompanied by an adult for the duration of their services.

Eyelash Extensions

What are eyelash extensions?
Not to be confused with the self-stick strip falsies of yesteryear or individual clusters of lashes knotted together that are a single-event accessory, these semi-permanent, synthetic extensions are glued one by one onto the natural lash (not the skin) by using a specially formulated glue that last 2-3 weeks. Eyelash extensions are a fairly new beauty service in Canada which originated in Korea. Single synthetic eyelashes are applied to your own natural eyelash to achieve a beautiful luscious and long set of lashes that are so natural you won't even know they are there.
Should I be careful who applies the eyelash extensions and should they be trained?
Absolutely, we cannot stress the importance of choosing an eyelash technician who has been taught by a qualified and experienced person. There are many eyelash extension operators who are claiming to have been professionally trained but have been self taught via the internet and these operators are also using poor quality products bought on ebay.
Who wears eyelash extensions?
You don't have to be a celebrity or model to wear eyelash extensions. Normal everyday ladies love eyelash extensions and can't bear to be without them.
How is the eyelash extensions applied?
A single natural eyelash is isolated and a synthetic lash is glued to the top of your own natural eyelash approximately 1mm from the eyelid so neither the glue or the lash has contact with the skin.
How long does the application take?
The procedure will take approximately 2 hours for a full set and 30-60 minutes for a fill. It is a meticulous procedure that requires patience and concentration so therefore it should not be rushed so that clients can leave with a perfect set of lashes. You relax with your eyes closed and there is no pain as this is a non-invasive procedure. Often clients are so relaxed they fall asleep.
Can I do eyelash extensions myself?
No. Eyelash extensions can only be applied by a trained professional.
How are the lower lashes held down?
It is important that our clients are comfortable during this procedure so we use soft under eye pads specifically designed for eyelash extensions.
Do eyelash extensions make my own lashes fall out?
No, definitely not this is a myth. Many of our clients have constantly had extensions re applied with no break and they have never encountered their lashes all falling off. It is important to have your lash extensions applied by a qualified operator who uses top quality product. The natural eyelash has a growth cycle and is constantly being replaced like your hair. If you pull so hard on an extension lash and pull out your own natural lash there will be no new lash ready to grow to take its place and you will have to wait 6-8 weeks for that lash to grow.
Can I still wear eye makeup?
Yes, but you won’t need mascara and you may even find you won’t need eyeliner, but you can still use eyeliner and eye shadows as usual but remember to remove with a product that does not contain oil of any kind as this will affect the glue. We recommend removing eyeliner and eye shadow using a damp cotton pad and a small amount of oil free eye make-up remover and gently running it along the eyeliner to remove it.
Can I wear mascara?
You won’t have to. You can roll out of bed looking great and best of all it will make your lashes look like you’re wearing mascara 24/7 without the clumping, streaking and smudging look that you get with mascara. No more running and streaking mascara which is fantastic for brides on their special day. If desired you can wear a non-waterproof on the lower lashes but remember to use an eye makeup remover that contains no oil.
Can I curl or perm eyelash extensions?
No, do not perm your beautiful new eyelash extensions. You actually won’t even want to as the extension lashes hold their lovely shape. Using a clamp eyelash curler is not recommended and will lessen the life of your eyelash extensions and perhaps damage them. You can however use a heated eyelash curler but do not over use it only using it when necessary.
How long do they last?
Approximately 2-4 weeks if you respect your new lashes and take care of them. Remember this is a semi-permanent beauty procedure. Do not be duped by those who promise “permanent” extensions or attachments that last for 2+ months. A real lash’s life cycle is 25-28 days, and as yours grow and fall out, so will the synthetic ones that are attached. If your hair and nails grow quickly then that may indicate that your lashes also are growing, shedding and renewing themselves quickly so you may find that your lashes will not last as long as someone whose hair growth is slow. Your lifestyle and what work you do will also make a difference how long they last. A ladies lashes working in the food industry where there is a lot of heat, steam and oil may not last as well as a lady who works in an air conditioned office. Eyelash extensions will not last for three months; this is false advertising by salons and inexperienced people.
I had eyelash extensions applied a few days ago and a few lashes have fallen out - why?
As explained above the lash has a growth cycle and unfortunately it is hard to determine which lash is ready to fall out naturally so it is unpredictable when applying the synthetic lashes. Each day we can loose 3-5 natural lashes, but often they fall out unnoticed unless they fall into your eye, but when eyelash extensions are applied we are more aware of when they shed as we know the extensions are there plus they are longer, darker and thicker. If you sleep on your stomach with your face squashed into the pillow or you favour sleeping on one side you may notice the lashes may not last as well as the other side. We take the time to remove any eyelash extensions that have either grown out too far or are not sitting correctly.
Can I open my eyes during the procedure?
Yes, but please advise your technician before you open your eyes as two sharp tweezers are used when applying the lashes.
Do I have to get a full set of eyelash extensions?
No, half sets are now available. A half set is done on the upper lashes with lashes being scattered along the entire upper lash line from the inner eye to the outer edge. Allow 45 minutes for a half set. Half sets are suited to people who have naturally thick and dark lashes, they are not suitable for fair lashed people or ladies who do not have many lashes.
Are the eyelash extensions glued to my skin?
No, it is adhered approximately 1mm from the eyelid.
Is the eyelash glue and glue remover safe?
Yes, in the right hands and having your extensions applied by some one who has been correctly trained it is safe. Beware of untrained people who claim they have been professionally trained with years of experience. Our technicians are carefully trained and tested before they are able to apply lash extensions and take great care to ensure that the adhesive and adhesive remover does not come in contact with the skin or eyes. The glue used at Mudwraps to Manicures is a high quality, fast drying glue which does not give a clumped look. As the glue is being used around the delicate eye area it is important to only have eyelash extensions applied by a trained and qualified eyelash technician.
Are eyelash extensions suitable for everyone?
Anyone of any age can have eyelash extensions applied as long as there is a natural lash to glue the extension onto. Ladies who have undergone chemotherapy and their lashes are starting to grow back also love eyelash extensions. Celebrities such as Britany Spears, Lindsay Lohan, Hillary Duff, Paris Hilton, Tyra Banks, Eva Longoria and Victoria Beckham all wear eyelash extensions. The eyelash extensions look so natural anyone could be wearing them and you wouldn't know. They are also suitable for people who wear contact lenses and glasses.
Why should I get eyelash extensions?
  • It will cut your beauty routine time down in the mornings
  • No running or streaking mascara
  • The good news is that eyelash extensions make you able to flutter your lashes beautifully without mascara
  • Lasts from 2-3 weeks with proper maintenance
  • No operation, no pain - non-invasive procedure
  • Safe in showers, swimming pools and saunas
  • Weightless and very natural looking
  • Eyelashes will appear longer, fuller and darker
  • Your eyes will look bigger, more defined & gorgeous even with no make up
  • Great for people who wear contact lenses
  • Perfect for brides, mums on the run and busy people
  • Ladies who can't wear mascara
  • How do I look after my eyelash extensions?
  • For the first 12 hours avoid getting the lashes wet to allow the glue to completely dry
  • Do not use a steam room or sauna for the first 48 hours to allow glue to cure
  • Be gentle and respect your new lashes. Avoid rubbing your eyes and do not pick and play with your lashes
  • Resist the temptation to touch or pull at your stunning new lashes as this will pull out your own natural lashes
  • Avoid getting them caught on clothes and towels
  • When drying your face do not rub instead blot your face and apply a gently pressure to your closed eyes then allow the extensions to dry naturally. Don't try to dry them with the towel or hair dryer.
  • Do not perm or curl the extensions using a clamp eyelash curlers
  • Avoid wearing mascara as this will lessen the life of your extensions
  • Do not use eye make-up remover that contains any type of oil products such as petroleum
  • Do keep the eye area clean. This is very important. Some ladies love their lashes so much they don't even want to get them wet at all. Avoiding proper hygiene can result in an eye infection whether wearing eyelash extensions or not
  • Try and sleep on your back to avoid crushing your extensions in the pillow
  • The golden rule for wearing eyelash extensions is the less you touch them the longer they will last. However, it is important to keep the eye area clean.
    Is there any reason why I can't have eyelash extensions applied - Contra-Indications?
    It is suggested that if you are an "eye rubber" due to allergies such as hay fever or if rubbing your eyes is just a habit or in the past you have experienced sensitivity around the eye area after using skin care or makeup or generally having sensitivity around that area the extensions may not suit you. If you use prescribed medicated eye drops or ointment this may coat the lashes and cause them to clump. Eyelash extensions cannot be applied to very curly eyelashes as it will be difficult to glue an extension on. However, if you are unsure please contact the salon to discuss it.
    Can the eyelash extensions be removed?
    Yes, at any time for any reason they can be removed however there will be a removal charge. Refer to prices. The extension lashes are easily removed by using a glue remover and is safe.
    I had eyelash extensions applied somewhere else and I am unhappy with them can they be fixed up at Mudwraps to Manicures?
    At Mudwraps our technicians prefer not to mix their work with other peoples work so it is advised that you either allow your extensions to naturally come off or contact us to discuss the options of having the extensions removed before your appointment to have a new set applied. If your eyes are red and sore from the incorrectly applied eyelash extensions that were applied elsewhere, we would advise resting your eyes from extensions for approximately 3-4 weeks before having a professional set reapplied
    What should I do before my eyelash extension appointment?
    If you have fair eyelashes it is recommended to have them tinted before your eyelash extension appointment which we offer at the spa. Preferably arrive with no makeup or at least no mascara and do not perm or curl your eyelashes before your eyelash extension appointment. If you wear contact lenses please bring your contact lens case as your lenses will need to be removed.
    PLEASE NOTE: IF YOU HAVE RECENTLY HAD YOUR EYELASHES PERMED EYELASH EXTENSIONS CANNOT BE APPLIED UNTIL 3 MONTHS AFTER THE PERMING PROCEDURE.
    I can't bear to leave the house without makeup; can I wear foundation, eyeliner and eye shadow to my appointment?
    Yes, it is fine to wear foundation, eyeliner and eye shadow however your lower eyeliner maybe a little smudged from wearing the under eye anti wrinkle eye pads during your procedure.

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